It features industry experts, business leaders, and other interesting thinkers and voices from around the world. In a more formal situation — like a panel, or a decision-making meeting — you have to be much more directive: You have to keep things on track; you have to be monitoring the agenda, and the time, and the different types of contribution. Matt: So, you’re highlighting a really important point: You want to feel as if you have a direction, and tools to help you get to where you’re going; but you don’t want to have it SO scripted, and SO structured, that free-flowing, spontaneity is stripped from it. . Like, you read all the time. I will also say though that this goes back to your earlier point about the feeling, and the tone of the room, and setting up that how you want people to feel — because the better you are a master of that, then the better you can actually control that. The saying is “every company is eventually going to become a fintech company.” And I think that is probably the direction it goes, in which you have a weird social behavior that has some ability to layer a transaction inside of it. Sonal: I’m definitely gonna come back to that one, because I have a lot of thoughts on that one! So you can start by saying, hey let’s figure out how we want to best interact. So you really do need to train yourself to look at the camera. There are tons of examples of these micro-communities that have not yet successfully been brought online. Another way to think about it is: when you’re building something in social plus finance you have an interaction layer and you have a transaction layer. Do you get sweaty in your brow? It’s content that’s anchored around some financial transaction, but it’s still just content, so the usual rules of social apply. Is it that I’m feeling soo intensely evaluated? There are some fintech products like Joy, which is an app where you rate every transaction on how it made you feel. You know this so well; I mean, with podcasting as a medium — if. Anish: I mean, I think an example of a company that’s really gotten this right is Credit Karma. What do you think about polls and polling your audience? (An offering to invest in an a16z fund will be made only by the private placement memorandum, subscription agreement, and other relevant documentation of any such fund and should be read in their entirety.) So this goes back to the host being a shepherd; But actually, you talk about the linguistic aspects — this is one of my favorite technique that I’ve specifically learned from you (in some of the live event preparation) which is: How to change the exact same question, but in a way that it’s very much phrased as advocating on behalf of the audience. And, you know, we’ve talked about this internally as perhaps the future of museums. And the reason is, because I’m a shepherd for the audience; energy, which goes to the point about feeling; and light, because I want people to feel enlightened — which I know sounds really mushy-gushy but, those are literally the three words that really ground that I’m collaborating with the audience: It’s not this oppositional, adversarial, dynamic. But: I do not believe in eliminating every single tic — I actually think that’s very bad practice, because we’re wired to hear people sound real and raw. In this episode, Amira joins host Lauren Murrow and a16z fintech partners Anish Acharya and Seema Amble to discuss how fintech can cut through bureaucracy, downsize student debt, and optimize—and ultimately automate—consumers’ financial futures from an early age. One of the more entertaining one is WallStreetBets on Reddit, where people are posting some mix of fake and real trades and explosions and everything like that. Anish: The most direct manifestation of social plus fintech is: we have messaging, plus we have payments or some other shared accounts, shared ledgers, joint accounts, etc. Our network of shows aims to help make sense of it all: for builders, for the tech curious, for anyone seeking to understand the future, now. Sonal: …Very abrupt and useless. The other part of verbal that I want to add is hedging language; this stuff, it is rampant: kind of, sort of, I think — that language undercuts your credibility. this. 00:37:35 ITUNES RSS LINK. And knowing, it’s not weakness — but the better you know yourself, the better you can then plan and even reroute around or address it head on. And I do this too, for the record. And, you know improvisation — the notion of “yes and” — take what you’ve got and move it forward, rather than coming in and say this is what “this conversation is going to be about”. And I don’t do it myself. Jetzt online entdecken. Because you can get that question out, and then it lets you catch your breath while people answer. I mean everything you have just described is planning and preparing to an extent that most people don’t — even if it doesn’t feel that way… so! So how do you do that? Sonal: I have one more from you, and one of mine. Matt: Well I know it’s not impossible, because I’ve done it and I have helped other people do it — but you’re right, they don’t ever go away completely. See more at a16z.com/social-strikes-back. I got rid of that one, and then “right” came up, and then something else came up, like, “uh-huh, uh-huh”. a16z Podcast: All About Microservices by a16z published on 2016-08-31T23:24:33Z "Incremental change may be good theory, but in practice you have to have a big enough stick to hit everybody with to make everything move at once". The equivalent to what you mentioned — where you actually open up your body and angle it towards the audience, as you say “as many of us in this room are wondering,” before you turn to the person and ask the question — the way we have to do that virtually is you have to look at the camera. Matt: Yah, so if you have solid themes that you are driving towards — and these are either ones you’ve created yourself or co-created with the other participants — those are the cornerstones or the anchors to which you bridge or link back to. D’Arcy: You see it across all of the platforms, but you see certain categories that people are now talking about that they didn’t talk about before. And then when you receive the lump sum, there’s always some big thing you want to do with the $10,000. You can listen to a song or a playlist; you see athletes do this all the time. Today, mortgages are less accessible than they’ve ever been. A list of investments made by funds managed by Andreessen Horowitz (excluding investments for which the issuer has not provided permission for a16z to disclose publicly as well as unannounced investments in publicly traded digital assets) is available at https://a16z.com/investments/. Matt: So there are three major components to nonverbal presence: There is *the visual, *the vocal, and *the verbal. Where do the differences between in-person and remote — as well as the evolution of tech & tools — come in? So you need to step in, but you need to do so politely. by Shannon Schiltz and Alex Rampell. They have to take nontraditional paths to achieve financial progress and dreams. Sonal: I am so glad Matt, that you talked about not just the know but the feel. ; tips for managing speaker anxiety; and how to structure a panel, talk, or discussion from intro to conclusion. To. Sonal: One of the tactics — you talked about always having the bottom line in mind, as a way to kind of help with the paraphrasing, the bridging, and the linking (it is both the way to summarize the paraphrase, as well as a way to then signal that you’re about to take a turn) — I have to give you credit, because I just realized (I don’t even know if I remember this, but I think) one of my signature lines on one of our other shows, 16 Minutes, which is our news analysis show, I end every episode with “bottom-line it for me”. D’Arcy: I think social and finance is like the holy grail, right? Listen to a16z Podcast episodes free, on demand. Got it, got it, got it. We talked about the good side of Instagam but Insta is also a very public place to talk about your spending. Sonal: How do you do big in virtual though? And, it is really hard to get rid of them. Because one of the techniques that very good playwrights (to use your example), use is the technique of “in medias res”, like starting something in the middle of the action — you know like the way Star Wars began; it doesn’t begin with like, episode one, it begins with episode four — and in that way, we can actually start the conversation by picking the right place: And the way we orient it, is the what/ so what/ now what! There’s the generational piece of it. But, you’re right, we are having to focus on… emphasizing things very consciously… to get our points across because something in our situation is different: We’re covered up, we don’t have the visual cues. This podcast is produced by Andreessen Horowitz (aka “a16z”), a Silicon Valley-based venture capital firm. And virtually or in person — big, balanced, and still is what it’s all about. You know it’s so much easier to think about the knowing piece — Here are the bullet points I need to get across, here are the questions I need to ask. They feel bad about it, they feel like it reflects poorly on them. That’s right.” — it’s almost like annoying to get the point across, then cut those. And this requires a very different type of listening; most of the time when we listen, we’re just listening to get a vague idea of what someone’s saying, and then we begin formulating our response or rehearsing it. But gesturing is important. If you’re competing against a purely transactional thing or you’re competing against a purely emotional thing, you now just have more factors that you can operate across. by Kim Milosevich, Margit Wennmachers, and Sonal Chokshi. So, you need to think about that up front. It’s huge; because it’s another way that you can kind of slow down and catch your breath. It’s almost like giving people a teaser that you don’t get to pull that thread. ‎The a16z Podcast discusses tech and culture trends, news, and the future – especially as ‘software eats the world’. Now it’s very easy for me to say that, and it’s harder to do; but with work and practice, you can do that. And in fact, one of my fundamental rules of live events, is I do not believe in putting people in the same green room beforehand. Anish: I think if you just look at the most narrow lens, from a core business perspective— stickiness, cross-sell, acquisition—all of these things that are super hard problems for most fintech companies become dramatically easier if there’s a strong social layer. So, at the macro level, it’s all about the arc — this is where we can look to artists, look at playwrights, look at movies — look at how do people weave… that? Will you talk to your peer set about, “How am I ever going to buy a home?” That’s really the catalyst behind many of these things. We have to make sure that we come across as confident and composed. It features industry experts, business lead… It … And I, I have to tell you, it’s completely changed how I think about communication — that framework you outlined, if you’re in a voice-only medium, you almost have to caricature-like, exaggerate some of the things that we’re talking about to make up for the lack of visual. The a16z Podcast discusses tech and culture trends, news, and the future – especially as ‘software eats the world’. A16z is one of the most popular podcasts about technology. The a16z Podcast covers topics including software engineering, biology, media, cryptocurrencies and entrepreneurship. So when you’re in that little box — whatever the tool is you’re using, we’re all in our little Hollywood Squares-, Brady-Bunch boxes — you want to pull your scapula, your shoulder blades down, away from your neck. And if it’s not so interesting, then you quickly can move into something else, because, you kind of want to always think about what’s maximally interesting to keep people engaged. Prosper started out as a much more social product, then became more of a peer-to-peer lending platform. And then I think the broadest lens is ending this dynamic where we’re alone together. Matt: Right and the key word you said there is “connect” — and that’s really what a good facilitator and moderator does; it’s all about connecting. So it means in advance, you have some guideposts of where you’re going — those are the themes that you’re driving towards — and then you bridge and link back to them. Let me redirect this. But it’s just so fascinating to see all of these people all over the country sending each other money. If you find that in the midst of communicating, your breath is getting away from you — because you’re nervous, or because you’re getting excited — we human beings sync up three things: the rate with which our eyes move, the rate with which we speak, and, how quickly we gesture. for even. And it gets right to that point you talked about: start in the middle. It’s okay to allude to something coming, to say we’re going to cover this next time or, stay tuned for the next event on so-and-so date; that’s fine, but I can’t stand it when people bring up a new point in the conclusion. But if you’re really inviting, I think questions are the best way to invite. Now there are times, if I’m leading a meeting, and I’m the head honcho and I want to avoid people just doing what I say because I’m the big boss, then I might say “I kind of think we should do this” — because that invites them to share their opinion. You’d link your credit card and every time you swiped it, it tweeted. The birth of the digital health formulary. Sonal: Right, you have to work harder to NOT do that. Our brains are wired to look for and seek out novelty and change, anything that stays the same, we habituate to very quickly. Maybe you skip a reservation. And so all of that is extremely helpful. ‎Show a16z Podcast, Ep What's Next in Gaming - May 7, 2020 ‎John Riccitiello, CEO of the game software development company Unity Technologies, discusses the rise of esports and streaming, the potential of cloud gaming, and far-reaching applications for game technology. It features industry experts, business leaders, and other interesting thinkers and voices from around the world. So… tell me a bit more about what goes into that prep, a little bit more concretely? Do you not think that that is becoming less so? How to manage unruly discussions? I think that is very difficult for a number of reasons. a16z Podcast: Selling to Developers . The a16z Podcast discusses tech and culture trends, news, and the future – especially as ‘software eats the world’. SoFi, which is really in the business of refinancing mispriced student debt, built this whole community of HENRYs—High Earning Not Rich Yet. Lauren: And some of these products are really tapping into the trend towards gamification. As far as I’m aware, none of them have really taken off. But the reality is it doesn’t. This is the case that’s common when you go to a conference and there might be unknown people who can just come and join the Q&A section; you don’t have registration, it’s an open event or, it could be in online audio social places like Clubhouse… it plays out in many different ways. Hi, everyone, welcome to the a16z Podcast, I’m Sonal — and I’m here today with an episode all about one thing (but also many things), which is, How. Then you end up at a decision point where you try to thread this needle and continue down this social plus finance angle, or do you move into a more single-player fintech product? And then they brought a similar group of kids to a similar field, but the difference was, in the second field there was a play structure. D’Arcy: I actually think you can build great businesses around some of these subcultures. The a16z Podcast discusses tech and culture trends, news, and the future – especially as ‘software eats the world’. — if you take the human GPS analogy even further, and you’re saying you have to know are you taking the scenic route or this route? a16z Podcast: Managing Uncertainty — Layoffs and Talent. Because speakers reference something — they always do this, like “oh yeah, we were talking about this in the green room” — and the audience is left feeling like they were cheated out of the idea. Sonal: You mentioned “stockpiling”, I want to probe on that one a little bit, because, frankly, I am actually not a big believer in… So okay, Margit calls bullshit on me on this, which I actually really love. It’s having debt that’s always been private. But you’re right, there’s a functional aspect of hedging against things that may go badly wrong in the future, and then there’s the cognitive-emotional and sociopolitical, to your point, Lauren. It’s like, I know where I stand relative to other people. So I think that’s another version where this idea of social plus fintech is taking off. When people start talking about it, then everybody feels empowered to talk about it, right? 00:33:19 - The rise of developers -- as buyers, as influencers, as a creative class -- is a direct result of "software eating the world", and of key shifts in … This podcast is produced by Andreessen Horowitz (aka “a16z”), a Silicon Valley-based venture capital firm. Please see https://a16z.com/disclosures for additional important information. I think for me — there’s no like systematic technique or at least one that I’m aware of — is trying to find kind of the person’s guiding light. So that’s why we’re posting more about student debt, about medical debt, about our salaries. social version of most products is the best version of most products, every company is eventually going to become a fintech company, a16z Podcast: Fintech for Gen Z and Millennials, Community Takes All: The Power of Social+, The Stickiest, Most Addictive, Most Engaging, and Fastest-Growing Social Apps—and How to Measure Them, Live, Social, and Shoppable: The Future of Video. And typically these are folks in your community, you might meet them at church. There are also more offline examples than we’re all typically aware of. And how do you bring it online in a way that is culturally specific enough that it reflects the norms of that culture, but also in a way that’s scalable? Sonal: It is not easy, and it’s something that I also constantly learn and evolve…. That to me is the thing that I care about the most as a moderator. You see it on Twitter, you see it on Facebook, you see it in blogs. Lauren: What’s the potential there? Anish: Yes, exactly. References to any securities or digital assets are for illustrative purposes only, and do not constitute an investment recommendation or offer to provide investment advisory services. So for instance, the moment they should be slowing down, they’re speeding up; and the moment they should be speeding up, they’re taking too long to get it out. So let’s do the third one. Lauren: And that’s driven by historical changes, that’s driven by the financial crisis. It features industry experts, business leaders, and other interesting thinkers and voices from around the world. So the idea of being someone who arbitrages rewards across credit cards used to be a pretty niche, edge thing, and now more and more people are doing it. And I was like ohmygod this is a technique of a really trained voice personality, essentially — and that’s a new type that’s emerging in this modern era of audio: “voice personas” — where, the better you are at varying your cadence — Like he would do things, like he’d slow down… when… it’s about to get really intimate… and… special. like. Start by saying, imagine what it would be like if we could save money, or time, or lives? I do NOT do that for podcasts; I’ll tell you what I do for podcasts: I quickly, at the very beginning, spend five minutes — and we have obviously the general theme because of the guests, and the lineup, and the angle — so what happens is, when I get people together, and it’s usually multiple people, we quickly talk about — and I say very clearly, I want topics, I don’t want you to tell me what you’re gonna say —. So that’s the most narrow lens. From remote work portmanteaus to scientific discourse in a pandemic (for better and for worse) to social … Lauren: So we agree that social meets fintech is really hard to do. Sonal: It’s so fascinating, because there’s a psychological component here, which is, it’s the difference between whether you go into an interaction — any kind, whether one-on-one, a group, whatever — seeking to understand, or seeking to be understood. Then, yes, we’re sharing more of our lives in general. Everyone contributes, let’s say, $1,000 a month. Matt: Right. It works because it feels like adulting when you actually have a stock portfolio, not because active trading is something that’s smart for almost anyone to do. So joining to have … D’Arcy: Crypto’s fascinating because it’s a subculture that has a totally different relationship with transparency and anonymity and all of these different dimensions. And for most of our lives, we really haven’t thought about that. Recently, Express Scripts and CVS announced “Digital Health Formularies”: curated lists of healthcare apps and programs to help payors and consumers … It’s the worst use of time, to begin any conversation. And the interaction layer is built around the emotional and cognitive pieces—that is content creation, that is messaging, that is all these social things that we see pop up—they appeal to these cognitive and emotional levers. But here’s what I think.” And I just go right to the “I think”, which is such an important thing. Now the fact that we’re virtual, it’s harder. Matt: So structure is something I spend a lot of time thinking about. The magic in social plus finance happens when the transactional piece and the interactive piece are mutually reinforcing. Now when I’m virtual in the box, if I were to do that, you’d never see my hands. Anish: In my mind, the most direct way to start seeing this play out is just having more fintech products address emotional needs, as well as functional and cognitive needs. The a16z Podcast discusses tech and culture trends, news, and the future – especially as ‘software eats the world’. Where this gets a lot more interesting is looking beyond social media and social networks and starting to talk about how this stuff drives an emergent set of products and how products are designed. So that’s an example where the fintech product is addressing a social consumer need, but at first blush, it may not appear to be the combination of social plus money. Water to the rescue. I think there’s probably a middle ground where a lot of products that are focused on helping you buy your first home or reduce your debt or invest in stocks can actually start to design for these emotional needs when it comes to money. Sonal: That’s fantastic, Matt. I think there are a lot of other examples, though, where the experience may not directly represent social plus money, but it very much plays to that. Sonal Chokshi is the editor in chief at Andreessen Horowitz and the showrunner Just at a very high level like, you know you’ve done sessions with me and some of the team on how to manage like at a live event — if you have someone on your panel who’s kind of going in a different tangent; or, you have a spontaneous questioner who comes up and kind of throws a different vibe into the dynamic. So, there is a trick, there is a trick — it is hard — but there is a trick where it is a breathing issue. Matt: Yeah, no, it’s not easy. But polls work in a limited way; you can’t keep polling your audience. This is one of the techniques I learned from you because I used to be very front-loaded, like only focus on, when live events, on the intro and the middle. The a16z Podcast discusses tech and culture trends, news, and the future – especially as ‘software eats the world’. Does your mouth get dry? D’Arcy: I think the thing you will likely see is that social plus fintech products will actually come much more from the consumer side of things. My rule of thumb that I tell the audio editors is, try to remove as many tics as possible that are disruptive to the listener’s experience — so if it’s like a “That’s right. So I’d like systematically try to work on not saying them. It is very hard to change your eye movements; it’s reasonably hard to change your breathing; it is pretty easy to change how fast you gesture. So if there’s something that is inside baseball, if there’s some insider information, you have to call it, you have to pull it out so others can participate. People who might be newer to a topic, newer to a language: Doing a little extra prep and scripting could help them. Sonal: So we covered the nuances that you outlined in the framework of visual, vocal… now let’s go into verbal. I often feel, when I go on stage (for live events, this is, because that’s what I’ve worked with you on) where, I feel like I can’t get my breath. I think that’s the hardest problem, the hardest segment to actually unlock. D’Arcy: SoFi is a great example of that. Gesturing helps your audience, it also helps you. And really, what it comes down to in person or virtually, you have to work on your breath; your voice is a wind instrument. Author and professor at George Mason University, Peter Leeson describes himself as not just an economist but as a "collector of curiosa." 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